Perth born and bred, Mark has over twenty-five years experience in real estate, most of which he has gained running his own successful business. In Perth, the Mark Hay name has become synonymous with a professional,effective approach to real estate and property investment. Mark’s own passion for property and dedication to excellence is reflected in the company’s commitment to high quality customer service and fantastic results for its clients. Mark has personally invested in numerous properties and developments all over Western Australia. Known for his business acumen, Mark is both a savvy investor and strategic planner. Over the last two decades he has successfully advised countless Perth residents on wealth creation through property. As one of Perth’s leading real estate identities, Mark’s professional opinion is held in high regard. His views are often sought by the media, and he is the resident property investment commentator for Channel Nine’s The Real Estate Programme. In addition, Mark is a regular public speaker, presenting to industry groups, related professional bodies and within the Mark Hay investment education seminar series. In leading his own real estate team, Mark aims to provide a ‘one stop shop’ for his clients, professionally servicing their every real estate need and requirement. “Our team aim to deliver the best possible service across all areas of real estate including residential, commercial, rural, investment, premium properties, project developments, subdivisions, property management and finance,” says Mark. For Mark, his only passion greater than property is his family. He enjoys spending as much time as he can with his wife and five children, and escaping to their hideaway farm in Toodyay.
Daniel is a vibrant and enthusiastic goal-driven person who believes we should all strive to achieve our very best. Having demonstrated outstanding results with several small business enterprises, Daniel is now achieving similar results in the exciting and rewarding field of Real Estate. Daniel’s goal is to become your agent for life!
“A strong work ethic and high standards are my guarantee to helping you understand the trends of the market place. My marketing qualifications and role as a Customer Service Manager within the Myer Corporation, coupled with over 20 years experience as an owner and brand builder of various other business operations ensures my total commitment to a successful working relationship built on trust and respect”.
Daniel is passionate about providing a great level of satisfaction to assist all his clients with their choices, be they a first home buyer, the serious investor or those looking for sensible strategies to help build a sound superannuation portfolio based on bricks and mortar.
Daniel’s family is the other great passion in his life. He enjoys nothing more than watching his daughter dance, hitting tennis balls with his son as he rises through the ranks and aims at Number 1 in the world and watching his wife contort herself into the latest yoga fad position! An avid footballer, Daniel keeps forever young running after them all.
Brian’s enthusiasm and positive energy make him a stand out in any crowd. Having completed his degree in Commerce at Curtin University, Brian knew he wanted to combine his love of sales and property. “I always knew that being a Property Consultant was what I wanted to do”.
Being highly motivated to succeed, Brian has a wide and varied skill set to offer and benefit all clients at Mark Hay Realty Group, whether they be first home buyers, owner occupiers or seasoned property investors.
During his time at University, Brian worked under the exceptional standards of Perth’s “Customer Service King” John Hughes. The training Brian received has transferred seamlessly to Real Estate, seeing him constantly setting exceptional levels of service and outstanding standards.
“I love securing outstanding results for all of my clients, it gives me great satisfaction! I want to do the very best for everyone. I pride myself on going the extra mile for all my clients.”
When not carving his path in Real Estate, Brian loves working on his cars, fishing and spending time with his girlfriend and family.
Business Development Manager
John joins Mark Hay Realty Group with 25 years experience as a successful business owner/manager across a range of fields including finance, industrial products, entertainment and hospitality industries all of which are very service orientated.
Twenty years of experience working throughout the Midwest, Pilbara and Kimberley regions of WA has brought John into contact with a wide and diverse range of people and demands, honing his appetite to deliver accurate, concise and timely information for clients.
“All of these traits are imperative in my very role as Business Development Manager with Mark Hay Realty Group”, John says.
John’s greatest life experience was travelling around Australia for a year with his family in a caravan.
When not working hard at Mark Hay, John has a love for travelling, music and sports.
Recruitment & HR Manager
Rebecca has been recruiting in the resources industry for the past 7 years, but in a “previous life” was a Sales Rep Assistant to one of Perth’s leading female realtors. This position has allowed Rebecca to combine her past and future together recruiting amazing people to join our great team at Mark Hay.
Rebecca has always been interested in property having initially studied Architecture when she finished school. However her desire to see her designs turn into reality quicker than it takes for a building to be built, saw her move into fashion design. She worked for one of Perth’s top fashion designers for several years before spreading her wings and moving to London.
After many years of adventure and travels Rebecca finally came home to Perth where she “fell” into recruitment. A role that her bright personality is well suited to!
“Every day in recruitment is different, you are always meeting and interacting with interesting and vibrant people from all walks of life” Rebecca says. “And to be working with such a motivated and positive team is fantastic, so if you have ever thought of a career in Real Estate make sure you contact me!”
Commercial & Strata Manager
Rebecca Thomas is a highly organised person who applies a methodical and efficient approach to her role as Commercial & Strata Manager. Rebecca has a wealth of experience in effective business administration and she consistently applies this to her position. “I work well with figures and finances and I enjoy the varied nature of my role and every day presents new challenges so work is always interesting,” says Rebecca. Since moving into real estate, Rebecca has developed a passion for the property industry and says she loves working at Mark Hay. “I enjoy working with the Mark Hay team. My colleagues make every day both productive and fun; the Mark Hay administration team are second to none.” Rebecca’s former roles have included financial administration, marketing and advertising coordination, reception duties and events management. As a result of these diverse experiences, Rebecca is adept at multi-tasking and efficient when it comes to the demands of her position. Rebecca is a self-confessed shopping addict. She also enjoys dining out and playing netball.
Karla Hondow is an experienced property manager with a genuine flair for asset management. Karla has quickly moved up the property management ladder and her diligent, careful approach has been critical to her career success thus far. She works hard to ensure her clients’ properties are managed to the highest possible standards at all times. Reliable, practical and organised, Karla professionally carries out the full suite of property management services including property advertising, tenant appraisal and selection, regular property reports and inspections, as well as lease agreements, terminations and extensions. Karla’s friendly, vivacious and energetic personality dovetails with the approach of the wider Mark Hay Asset Management team. Karla’s clients also appreciate her intuition and superior communication skills. “I am a firm believer in providing honest, regular and open communication. I take great pride in ensuring my clients are kept informed at all times in relation to their most valuable assets,” says Karla. When she’s not working, Karla enjoys renovating and spending time with friends.
Anneka has recently relocated from Victoria where she worked as a Property Manager for the same firm for over 3 years, whilst there Anneka developed a wide range of experience in the industry which ranges from Rural to Residential properties. Anneka’s responsibilities ranged from tenant applications, tenant selection, lease renewals, inspections, and much more. The consistent accolades from tenants and grateful landlords alike, are the shining examples of Anneka’s professionalism and dedication to her role.
“I believe that in this industry it is vital to communicate to all clients and to make sure I provide excellent service. I love working as a Property manager and look forward to everyday, it appeals to me because each day presents new challenges; diversity and I am constantly learning and meeting new people. I look forward to my future as a Property Manager as I have a strong desire to obtain my Licence one day, which will help me to further expand my knowledge and skills in this area.”
In her spare time, Anneka loves to explore the city and go away camping for weekends and explore the great Aussie outdoors!
Business Development/Property Manager
Emma Reay-Heaton is a natural multi-tasker, and manages her responsibilities with an enviable efficiency, providing the highest quality customer care and support at all times.
Bright, bubbly and ever-willing to help, Emma knows the company inside out, having commenced her career at Mark Hay Realty as Assistant to the Property Management team, moving up the ranks managing her own portfolio as Property Manager.
“It’s fun, energetic, developing, changing and growing – it’s great,” she says. “I love being surrounded by people, and the rewarding thing about working in real estate is that you’re always helping people to secure a home.
Receptionist/Property Management Assistant
After finishing high school, Victoria set out in search of her passion. After dabbling in business, she found herself looking into Real Estate and became determined to make it a career for herself.
Victoria is a people person and loves to work in an environment where she gets to interact with people from all walks of life. What makes up for her lack of experience is her motivation and a keen interest to learn and develop her skills in the industry.
Victoria says that she feels welcome and open to express herself at Mark Hay and her interest is growing in developing her career in property management and in the future delving into the sales arena.
Financial & Operations Manager
Jodie Scott is a highly experienced business administrator who brings a diverse skill set to her position at Mark Hay Realty.
Organised and efficient, Jodie’s role involves completing myriad tasks at once. Keeping on top of the busy, day-to-day running of the office is a daily challenge, to which she applies enthusiasm, excellent communication skills and a solutions-focussed approach.
Prior to joining Mark Hay, Jodie held accounting, office administration and executive assistant roles within industries such as mining, IT, sports and hospitality. Moving to real estate, she says she loves the challenge and learning opportunities that have come with her role. Jodie thrives in a busy environment, making her a natural fit at Mark Hay Realty Group.
“I love working in a diverse role where every day is different. There is always something happening here and the buzz in the office is infectious. Real estate has a real customer service focus and the team at Mark Hay are professional, fun and dynamic…a terrific group of people to work with!”
When she’s not working hard at Mark Hay, Jodie can be found pursuing one of her many sporting interests or heading home to the farm in Cowaramup. As well as being an West Coast supporter, she’s a talented indoor beach volleyball player and an accomplished runner. She completed the New York Marathon in 2006.
Finance Administrator & Marketing Co-ordinator
After 5 years experience in a busy accounts role, Rachel comes to Mark Hay Realty Group with a can do attitude, a high level of organisational skills and a thirst for learning. A loyal team member, Rachel is always willing to go the extra mile and flourishes in the busy office environment, whilst having the capacity to always remain calm in hectic situations.
Rachel has a double Diploma in both Business Management and Marketing, which coupled with her extensive accounts experience proves invaluable.
"I`m so happy to be a part of such a fun, professional team."
Rachel loves to spend her weekends four wheel driving at the beach with her partner and their two chocolate Labradors.
PA to Principal, Mark Hay
Georgie Clifford has recently migrated from London, England and brings with her 5 years of experience including providing executive level support, Office Administration and Project Coordination.
Working to support Principal, Mark Hay, Georgie confidently and capably manages Mark’s competing priorities, hectic schedule and wide range of commitments and interests. Georgie has a proven track record of clear organisational and time management skills, with a high attention to detail and a can do attitude. “It’s great to be part of a highly professional team, where every member strives to achieve the best for our clients at all times.”
Georgie enjoys being an integral part of the business and has the aptitude for working autonomously or within a team environment. “I am ecstatic to be part of such a high spirited and skilled team, there is such a great energy in the office.”
Originally from London, Georgie is a big fan of WA and the Perth lifestyle. When she’s not at work she enjoys spending her weekends at the beach with her partner and their puppy and has a passion for travel, culture and loves to cook.
Listings & Sales Co-ordinator
Erin, originally from Canada, relocated to Perth 3 years ago. Before moving to our sunny shores, she studied Commerce at Lautentian University in Sudbury Ontario, with a focus in Sales and Human Resources.
Erin’s background in Customer Service, Sales and Administration, along with her organisational skills, excellent customer service and time management skills come together with her bubbly personality making her a valuable team member at Mark Hay Realty Group.
“I thrive in a team environment and I love being part of such a fun and professional team. I want to become a Sales Representative myself in the future, so being a part of the Mark Hay Realty Group sees me at the start of a long and successful career at one of the top Real Estate Agencies in Perth.”
On weekends, she loves to spend her with her partner, watching the Wildcats basketball games, going to the gym and spending as much time outside at the beach as possible.
Listings & Sales Co-ordinator
Katie began her career in Real Estate several years ago as a receptionist, and her eagerness and enthusiasm saw her moving quickly into the role of PA for a leading Perth Realtor. Katie loves the sales administration side of Real Estate and so a Sales and Listing Coordinator position was the natural progression in her career path.
Katie loves the fast pace and ever changing nature of the industry and takes pride in her position. Her efficiency and organisational skills along with the ability to always approach every task with a smile on her face, see her as a valuable team member.
“I love this role as am able to help guide people through one of the biggest purchases of their lives. I take the time to answer all their questions and get a real satisfaction once it has all come together.”
When not at work, Katie loves reading, spend time with her family and friends and escaping to her holiday house in Preston Beach.
Enthusiastic, hard working and dependable, Dallon is a fresh face on the Perth real estate scene. “Working in real estate is exciting and rewarding. It’s a challenging industry to be part of, because every day is different and every client’s needs are unique…but this is what I love about my role.” Before making the switch to property, Dallon held various customer service roles, where he honed his communication skills and his ability to effectively problem-solve.
“For me, assisting my clients to achieve their goals is what makes being in real estate worthwhile. I am a good listener with a flexible attitude, as well as a genuine commitment to ensuring the property transaction process runs as smoothly as possible in each instance.”
Assisting prospective buyers and vendors on all levels is a part of real estate Dallon enjoys. “I’m an active person, and getting out and personally interacting with and assisting clients is something I really get a huge buzz out of.” Away from work, Dallon’s pursuits reflect his energetic approach to life in general. He’s a keen skydiver, kite boarder, marathon and triathlon competitor, and he also enjoys going to the gym! Dallon is both strategic and focussed with well developed leadership skills and a great work ethic. This attitude spills over into his professional career…much to the benefit of his clients and colleagues.
Shelley joined Mark Hay Realty Group after completing year 12 and graduating from Somerville Baptist College.
Shelley has proven she has very good organizational and time management skills, with a high attention to detail and a positive ‘can do’ attitude. She is always striving for excellence with her work. A loyal team member, Shelley is always willing to go the extra mile to help her colleagues out and always remaining calm, even in hectic situations. Shelley can manage her responsibilities efficiently and effectively, always providing the best customer support she can. “It has been an amazing opportunity, joining the Mark Hay Realty Group and becoming a part of the team!” Shelley says.
When not at work, Shelley loves to spend time with her friends, shopping and relaxing at her holiday house in Mandurah with her partner, friends and family.